Inquiry capture and follow-up
Acknowledge new inquiries, collect the right details, and trigger agreed follow-up steps.
Complete technology packages for professional practices
Your practice. Connected and managed.
Your website, AI receptionist, website chatbot, and business automations—connected and managed in one simple monthly package.
Plans from $69.99/monthSave 15% with annual prepayment, and the $199.99 setup fee is waived
Your practice online
One team keeps it connected
Branded website
Clear, mobile-friendly pages
Website chatbot
Approved answers and inquiries
AI receptionist
Missed and after-hours calls
Business automation
Intake, routing, reminders, tasks
Ongoing care included. Updates, monitoring, and support.
What is included
The essentials, working together
A professional online presence, fewer missed inquiries, easier intake, and one team managing the technology behind it.
Branded practice website
Profession-specific, mobile-friendly pages for your services and contact information, with forms, hosting, maintenance, and backups.
AI website chatbot
Answers approved questions about services, hours, location, and policies, captures inquiries, and directs visitors to the right next step.
AI phone receptionist
Handles forwarded missed, busy, or after-hours calls through your existing telephone service where compatibility allows.
Booking and intake
Adds booking links or appointment requests, intake forms, and staff notifications using supported integrations.
Everyday automation
Routes inquiries and supports confirmations, reminders, and follow-up workflows where configured and supported.
Secure managed environments
Your website and PracticeFabric-hosted services run in secure, managed environments with HTTPS, routine security updates, monitoring, backups, and ongoing support.
Secure environments, managed for you
PracticeFabric-hosted websites and services use HTTPS, routine platform and security updates, monitoring, backups, and protection for public forms against automated abuse. Connected third-party tools remain subject to their own security terms. No online service can be guaranteed risk-free; additional security, privacy, or regulatory requirements are reviewed during onboarding.
Appointment requests are sent to your staff for confirmation. Direct scheduling is available only when a supported integration is in place. AI assistants handle approved administrative information and inquiries; professional advice and sensitive requests go to practice staff.
Managed business automation
Put routine work on autopilot.
From the first inquiry to client onboarding and follow-up, PracticeFabric connects your everyday tools and automates repetitive administrative tasks—so your team can spend more time with patients and clients.
Client onboarding and intake
Move intake information to the right team and keep routine onboarding steps moving.
Document requests and reminders
Request agreed documents and remind clients when required information is still missing.
Appointment reminders
Send configured reminders and route replies or exceptions back to practice staff.
AI summaries and routing
Interpret and classify incoming inquiries, create concise summaries, and choose the configured route.
Notifications and task creation
Notify staff and create or update tasks in supported connected systems when a workflow calls for it.
What AI does
AI interprets, classifies, drafts, or summarizes information within the agreed administrative scope.
What automation does
Workflow automation sends notifications, moves information, creates tasks, and triggers configured follow-ups using supported integrations.
A standard workflow is a repeatable administrative process using supported integrations and an agreed scope. Professional advice and decisions always remain with practice staff.
How it works
We build and manage it for you
You do not need to learn a workflow builder or manage automations yourself.
01
Choose the routine tasks
Tell us which repeatable administrative tasks you want help with and where your team needs to stay involved.
02
We configure and connect
During remote onboarding, we define the workflow and connect compatible email, calendar, CRM, or other supported tools.
03
Your team handles exceptions
The workflow delivers organized information to your team, while sensitive requests, decisions, and exceptions stay with staff.
Built around your practice
Familiar workflows, tailored to your profession
We configure administrative workflows around how your practice receives, organizes, and follows up with inquiries.
Accounting practices
Organize new-client inquiries, request documents, remind clients about missing information, and notify your team when submissions arrive.
New-client inquiriesDocument requestsMissing-item remindersStaff notifications
Legal practices
Capture consultation requests, summarize intake information, route inquiries by service area, and remind prospective clients to complete requested forms.
Consultation requestsIntake summariesService-area routingForm reminders
Dental practices
Collect appointment requests, send reminders, route patient inquiries, and follow up on incomplete intake forms.
Appointment requestsAppointment remindersPatient inquiry routingIncomplete-intake follow-up
Optometry practices
Collect exam requests, send reminders, route patient inquiries, and follow up on incomplete intake forms.
Exam requestsAppointment remindersPatient inquiry routingIncomplete-intake follow-up
Other professional practices
Connect inquiry capture, onboarding, reminders, and follow-up in a workflow tailored to your business.
Inquiry captureClient onboardingConfigured remindersAdministrative follow-up
PracticeFabric complements supported existing systems. It does not replace clinical records, legal case-management, or accounting platforms.
Your existing phones
Keep your number. Add a better safety net.
Keep your existing phone number and office phones. We remotely add AI reception where your provider and system support it.
The standard approach forwards unanswered, busy, or after-hours calls to the AI receptionist. Compatible VoIP systems may support a direct integration. We check compatibility during onboarding and do not supply, install, or support physical telephone hardware.
Calls are forwarded
Missed, busy, or after-hours calls follow rules configured with your supported provider.
Compatibility comes first
Your current telephone provider and system are reviewed during remote onboarding.
Your provider stays in place
You keep paying your telephone provider separately. Your package covers AI reception and its configured integration, subject to plan usage allowances.
Packages
One practical package. Three levels of support.
Every plan includes your website, AI website chatbot, AI phone receptionist, managed business automation, hosting, maintenance, and ongoing support.
$199.99 one-time setup fee, then monthly billing. Annual prepayment saves 15% and waives the setup fee.
Essential
1 standard workflow
$69.99/month
Plus $199.99 setup
Annual prepaid: $713.90/year — save 15% and pay no setup fee
- Branded practice website
- Secure managed environments, HTTPS, updates, and backups
- AI website chatbot
- AI phone receptionist
- Booking links or appointment requests and basic intake
- 1 standard AI-assisted business workflow
- Automated inquiry acknowledgment and staff notification
- Basic intake collection and inquiry routing
- Email notifications
- Standard support
- 100 AI voice minutes/month
- 1 minor website edit request/month
Workflow example
“A new website inquiry receives an acknowledgment, is summarized for your team, and is routed to the right inbox.”
Growth
Up to 3 standard workflows
$169.99/month
Plus $199.99 setup
Annual prepaid: $1,733.90/year — save 15% and pay no setup fee
- Everything in Essential
- Up to 3 standard AI-assisted business workflows total
- Client onboarding and document-request reminders
- Appointment reminders and inquiry follow-up
- Connections to supported email, calendar, and CRM tools
- Priority support
- 300 AI voice minutes/month
- 2 minor website edit requests/month
Workflow example
“Collect a new client’s intake details, summarize their request, notify your team, and send a follow-up when information is missing.”
Complete
Up to 5 standard workflows
$269.99/month
Plus $199.99 setup
Annual prepaid: $2,753.90/year — save 15% and pay no setup fee
- Everything in Growth
- Up to 5 standard AI-assisted business workflows total
- Multiple steps and conditional routing
- AI classification and summaries of incoming inquiries
- Task creation and updates in supported connected systems
- Periodic workflow review and refinement
- Priority support
- 750 AI voice minutes/month
- 4 minor website edit requests/month
Workflow example
“Classify an incoming request, collect missing information, create a task in your connected system, and notify the appropriate staff member.”
Compare packages
Workflow allowances shown are the total included in each plan.
| Included | Essential | Growth | Complete |
|---|---|---|---|
| Monthly subscription | $69.99 | $169.99 | $269.99 |
| Annual prepaid total15% off; setup waived | $713.90 | $1,733.90 | $2,753.90 |
| Standard workflows | Up to 1 | Up to 3 | Up to 5 |
| AI voice minutes/month | 100 | 300 | 750 |
| Website chatbot | Included | Included | Included |
| Secure managed environments | Included | Included | Included |
| Minor website edits/month | 1 | 2 | 4 |
| Support | Standard | Priority | Priority |
Ordinary website chatbot use and standard workflow use are bundled into the fixed subscription price—there are no separate AI credits, token charges, or per-workflow execution fees. Telephony is the only metered customer charge beyond the included voice allowance. You can add minutes or continue with overage at the published rate.
A standard workflow is one repeatable administrative process using supported integrations and an agreed scope. Plan allowances are totals, not additions to lower tiers, and listed capabilities do not mean every example is configured separately. Paid third-party software, bespoke integrations, substantial custom development, broader process redesign, additional pages, and redesigns are quoted separately. Existing telephone-provider charges also remain separate. Prices are before applicable taxes; the actual charge currency will be identified before payment.
FAQ
Straight answers before you start
Let's talk
Find the right package for your practice
Tell us how inquiries, calls, intake, and routine follow-up work today. We will review the tasks you want help with, phone compatibility, and supported integrations, then recommend a practical setup.